Just one year after being acquired by its CEO’s newly formed holding company, Universal North America is already making bold moves. The firm has expanded its footprint with new offices in Florida—and unveiled a new name to mark the next chapter of its growth.
Universal Insurance Co. of North America — a Florida-admitted carrier with offices in Sarasota and Orlando, as well as Fort Worth, Texas — has officially rebranded as One Alliance North America Insurance Co., the company announced, signaling a new identity as it positions itself for its next phase of growth.
Miguel Barrales will continue to serve as president, while Rafael Cedeño Camacho leads the company as chairman of the board and CEO, anchoring the leadership team as the newly rebranded insurer moves into its next phase of growth.
“This name not only reflects the company’s strong footprint in numerous states and financial stability, but also its shared identity and unified vision as part of the One Alliance family of companies,” Cedeño said in a news release.
Founded in 2003, Universal North America has been an endorsed partner of FAIA Member Services since 2015, a relationship the Florida Association of Insurance Agents recently highlighted in a blog post.
By the end of 2025, the company had roughly 20,000 policies in force across Florida—all of them covering personal residential properties—according to the Florida Office of Insurance Regulation.
That figure marked a slight decline from the first quarter of 2025, despite the carrier receiving approval in August 2025 to assume 10,000 personal residential policies from Citizens Property Insurance Corp., Florida’s state-backed insurer. Just a few years earlier, Universal North America carried roughly 57,000 policies in the state, but the company later scaled back its exposure after reporting significant net losses in 2019 and 2020—at the height of Florida’s insurance litigation crisis.
Last summer, AM Best assigned Universal North America a financial strength rating of “B (Fair).” The agency noted negative implications tied to uncertainty surrounding the financial strength of the insurer’s new parent company, 5B Alliance.
