Information and resources for our online self-service tools on the UnitedHealthcare Provider Portal. On the portal you can get member eligibility, benefits, claims and referral information for multiple UnitedHealthcare plans, all in one location.
Plans, policies, protocols and guides
Care provider administrative guides and manuals
COVID-19 updates and resources
Drug lists and pharmacy
Health plans
Education and training
Reports and quality programs
Telehealth
News
Resource library
The UnitedHealthcare Provider Portal resources
As we continue to upgrade our digital services, we have introduced a better system to help you do business with us. The UnitedHealthcare Provider Portal allows you to quickly get the answers you need so you can save valuable time and get better documentation and visibility. To access the portal, you will need to create or sign in using a One Healthcare ID.
Our Digital Solutions Comparison Guide allows you to compare our three digital solutions; the UnitedHealthcare Provider Portal, Application Programming Interface (API) and Electronic Data Interchange (EDI). It also allows you to see which solution works best for your practice so you can work with us more efficiently.
Direct Connect is a free online tool that helps you review and resolve overpaid claims quickly and easily. Using Direct Connect, you can track and manage overpayment requests, dispute an overpayment finding and submit refunds – reducing the letters and calls you receive from UnitedHealthcare, or the need to work with third-party vendors.
The accuracy of care provider practice demographic data can play an important part in the success of a medical practice. It can help connect you with members searching for a care provider, and it supports claims processing and compliance with regulatory requirements.