Claims adjusters, appraisers, examiners, and investigators evaluate insurance claims.
Video transcript available at https://www.youtube.com/watch?v=BPw4pUuJlYM.
Quick Facts: Claims Adjusters, Appraisers, Examiners, and Investigators
2021 Median Pay
$64,710 per year
$31.11 per hour
Typical Entry-Level Education
See How to Become One
Work Experience in a Related Occupation
None
On-the-job Training
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Number of Jobs, 2021
327,500
Job Outlook, 2021-31
-6% (Decline)
Employment Change, 2021-31
-19,000
Most claims adjusters, appraisers, examiners, and investigators work full time. They often work outside the office, inspecting properties on which insurance claims have been made, such as damaged automobiles and buildings.
A high school diploma or equivalent is typically required for a person to work as an entry-level claims adjuster, examiner, or investigator, although some positions need a bachelor’s degree or insurance-related work experience. Auto damage appraisers typically have either a postsecondary nondegree award or work experience in identifying and estimating the cost of automotive repair.
Despite declining employment, about 23,200 openings for claims adjusters, appraisers, examiners, and investigators are projected each year, on average, over the decade.
All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.
Claims adjusters, appraisers, examiners, and investigators have varying duties, depending on the type of insurance company they work for. They must know a lot about what their company insures. For example, workers in property and casualty insurance must know housing and construction costs so that they can properly evaluate damage from floods or fires. Workers in health insurance must be able to determine which types of treatments are medically necessary and which are questionable.