To be clear, Geico offers Hiscox business insurance policies as an agency. It does, however, have its own commercial auto policy. It has an almost perfect reputation as a company. A bit unexpectedly, the digital experience, especially the quoting process, is a bit confusing.
With how many iconic ads Geico runs, you may think of Geico first when looking into different insurance types. Business insurance is no different, since Geico has a page stating that it offers a variety of business insurance products. However, Geico actually offers Hiscox business insurance as an insurance agency. Geico only independently offers commercial auto insurance. Below we’ll look at the company’s reputation, more about Geico commercial auto products, and how it is to get an online quote. Read on for our Geico business insurance review.
To start our Geico Business Insurance Review, Geico lists policies on its page that cover the main bases for business insurance. It mentions products under five main headers: general liability insurance, business owners policy (BOP), professional liability insurance, workers compensation insurance, and medical malpractice insurance. It’s also worth noting the page does not detail more specialty products, like product liability insurance.
Also, the site does not list products by specific industries like some other insurers do. So if you’re looking for an agent that handles the more general types of insurance for a wide variety of business types, this is a solid option.
However, Geico does have an A+ rating with the BBB, despite not being accredited with the agency. Customer reviews sit at a little over one star through the BBB. Most complaints revolve around claims issued with private auto insurance or billing issues.
As listed by the National A-sociation of Insurance Commissioners, Geico (NAIC company code 14138) had a complaint index of 1.16 for all insurance types in 2018. The base complaint index is 1.00, so that’s slightly higher than the expected complaints for the industry.