Therapists sound alarm on BetterHelp’s rapid UK expansion
British therapists have criticised US online counselling start-up BetterHelp’s rapid UK expansion, warning that its recruitment processes, pay structure and a lack of UK support staff risk compromising client safety.
BetterHelp, owned by $4bn US-listed Teladoc Health, is one of several digital mental health companies that have surged in popularity in recent years, driven by higher demand for virtual therapy during the pandemic.
This story originally appeared on: Financial Times - Author:Ian Johnston
